Customer Services
Burlington Mall takes great pride in servicing its customers. Answering questions. Giving advice. We want you to feel appreciated — and your shopping experience — hassle free. From wheelchairs and strollers, to gift certificates and gift wrap, Burlington Mall is ready to assist you.
Guest Services
Located between The Bay and Zellers (near Bowring), the Guest Services Kiosk is open during all regular and special holiday shopping hours. Friendly representatives are on hand to serve you. Visit the Guest Services Kiosk in person, or call 905-632-4777.
Look for our Guest Services team in their new summer uniforms. This beautiful top and sweater set, as well as other great summer fashions, are available at Cleo's!
Other Services
Bridal Services: Many of our retailers provide Bridal registry programs. Be sure to visit:
- Personal Edge
- The Bay
- Bowring
- Canadian Tire
- Burlington Mall's own Guest Services for Gift Cards
Information Services: Visit Guest Services for information regarding the City of Burlington, our mall stores and their specials, as well as mall events and directories.
Complimentary Services: The following are available at Guest Services free of charge:
- Strollers (limited doubles, and combination strollers available)*
- Wheelchairs/Walkers*
- Lost & Found
- Coat Check
- Lost Children Find/Help
- Reservation services for all wheelchairs, walkers and strollers are welcome
* Lending of wheelchairs, walkers and strollers is on a first-come, first-served basis.
Fax Services:
- Local - $1.50/page within Canada
- Long Distance - $2.00/page to USA
Photocopying Service: $0.25 per page
Gift-Wrapping: Gift-wrapping for purchases made within Burlington Mall will be at no charge. Choose from a variety of seasonal papers and curling ribbons.
